Terms of Services – Frifilms Canada

Effective Date: May 20, 2026 | Governing Law: Province of Manitoba, Canada

FriFilms Canada | frifilms.ca | info@frifilms.ca

Important: By accessing this website or engaging FriFilms Canada for any service, you agree to be bound by these Terms & Conditions. Please read them carefully before proceeding.

1. About FriFilms Canada

FriFilms Canada (“the Company”, “we”, “us”, “our”) is a creative and marketing agency registered and operating in Manitoba, Canada. We provide video production, branding and design, web development, and social media management services.

These Terms & Conditions govern: (a) use of our website at frifilms.ca, and (b) any service agreement entered into between FriFilms Canada and a client (“you”, “the Client”).

2. Website Use

2.1 Permitted Use

You may access and use our website for lawful purposes only. You agree not to:

Use the website in any way that breaches applicable laws or regulations
Transmit unsolicited commercial communications or spam
Attempt to gain unauthorised access to any part of the website or its systems
Copy, reproduce, or distribute website content without our prior written consent
Use automated tools to scrape, crawl, or extract data from the website

2.2 Availability

We aim to keep our website available at all times but do not guarantee uninterrupted access. We reserve the right to suspend or discontinue the website at any time without notice.

3. Services

3.1 Scope of Services

FriFilms Canada provides the following core services:

Video Production — commercial videos, documentaries, event coverage, brand films
Branding & Design — brand identity, visual design, logo creation, brand guidelines
Web Development — website design, development, and maintenance
Social Media Management — content creation, strategy, scheduling, and reporting

The specific scope, deliverables, timeline, and pricing for each engagement will be detailed in a separate project proposal or service agreement provided to the Client prior to commencement.

3.2 Revisions

Unless otherwise specified in the project proposal, FriFilms Canada includes two (2) rounds of revisions per deliverable. Revisions requested beyond this scope may be subject to additional charges at our standard hourly rate, which will be communicated in advance.

3.3 Client Responsibilities

The Client agrees to:

Provide all necessary materials, content, approvals, and feedback in a timely manner
Ensure all content supplied (text, images, video, audio) is owned or properly licensed by the Client
Designate a primary point of contact for project communications
Review and approve deliverables within agreed timeframes

Delays caused by the Client’s failure to provide required materials or approvals may result in revised project timelines, for which FriFilms Canada shall not be held responsible.

4. Fees & Payment

4.1 Pricing

All fees will be agreed upon in writing prior to project commencement. Quoted prices are in Canadian Dollars (CAD) unless otherwise stated. Prices are exclusive of applicable taxes (including GST/HST).

4.2 Payment Terms

A deposit of 50% of the total project fee is required before work begins
The remaining balance is due upon project completion and prior to final delivery of files
For ongoing retainer services, payment is due monthly in advance
Invoices are payable within 14 days of the invoice date unless otherwise agreed

4.3 Late Payments

Invoices not paid within 14 days of the due date may incur a late payment fee of 2% per month on the outstanding balance. FriFilms Canada reserves the right to pause work on any project where payment is overdue.

4.4 Expenses

Any pre-approved third-party costs incurred on the Client’s behalf (e.g., stock footage, fonts, software licences, travel) will be invoiced separately and are payable by the Client.

5. Intellectual Property

5.1 Ownership upon Full Payment

Upon receipt of full payment, FriFilms Canada assigns to the Client all rights, title, and interest in the final deliverables created specifically for the Client under the project agreement, except as noted below.

5.2 FriFilms Canada Retained Rights

FriFilms Canada retains ownership of:

All preliminary concepts, drafts, and working files not included in the final delivery
Proprietary methodologies, workflows, tools, and templates developed by FriFilms Canada
The right to display the completed work in our portfolio, case studies, and promotional materials unless the Client requests otherwise in writing

5.3 Third-Party Materials

Where third-party materials (stock images, music, footage) are used, licences are obtained on the Client’s behalf. The Client is responsible for ensuring continued compliance with those licence terms after delivery.

5.4 Client-Supplied Content

The Client warrants that all materials supplied to FriFilms Canada are owned by the Client or properly licensed for use. The Client indemnifies FriFilms Canada against any claims arising from Client-supplied content that infringes third-party rights.

6. Confidentiality

Both parties agree to keep confidential any proprietary information shared during the course of the engagement. FriFilms Canada will not disclose the Client’s business information, strategies, or materials to any third party without prior written consent, except where required by law or to engage approved subcontractors bound by equivalent confidentiality obligations.

7. Cancellation & Termination

7.1 Cancellation by Client

Cancellation before project commencement: the deposit is non-refundable
Cancellation after work has begun: the Client is liable for all work completed to the date of cancellation, invoiced at a pro-rated amount
Cancellation of a retainer agreement requires 30 days written notice

7.2 Termination by FriFilms Canada

FriFilms Canada reserves the right to terminate a project or agreement if:

The Client fails to make payment within 30 days of the due date
The Client acts in a manner that is abusive, unlawful, or unreasonable
The project scope changes materially without a revised agreement being signed

In the event of termination by FriFilms Canada, we will invoice for all work completed to date.

8. Limitation of Liability

To the fullest extent permitted by applicable law:

FriFilms Canada’s total liability to the Client under any agreement shall not exceed the total fees paid by the Client for the specific project giving rise to the claim
FriFilms Canada shall not be liable for any indirect, incidental, consequential, or special damages, including loss of revenue, loss of profits, or loss of data
FriFilms Canada is not responsible for the performance of third-party platforms, tools, or services used in the course of delivering our services

Nothing in these Terms limits liability for fraud, gross negligence, or any liability that cannot be excluded by law.

9. Warranties & Disclaimers

FriFilms Canada warrants that:

Services will be performed with reasonable skill and care
We have the right to enter into agreements and provide the services described

FriFilms Canada does not warrant that:

Creative or marketing services will achieve specific business outcomes, results, or return on investment
Website content is free from errors or will be uninterrupted at all times
Social media strategies will result in specific follower counts, engagement rates, or leads

10. Dispute Resolution

In the event of a dispute, both parties agree to first attempt resolution through good-faith negotiation. If unresolved within 30 days, the parties agree to pursue mediation before initiating any legal proceedings. These Terms & Conditions are governed by the laws of the Province of Manitoba and the applicable laws of Canada. Any legal proceedings shall be conducted in the courts of Manitoba.

11. Subcontracting

FriFilms Canada may engage qualified subcontractors or freelancers to assist in delivering services. We remain responsible for the quality and confidentiality of all work carried out by subcontractors on our behalf.

12. Force Majeure

FriFilms Canada shall not be liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, internet outages, or public health emergencies.

13. Changes to These Terms

FriFilms Canada reserves the right to update these Terms & Conditions at any time. Changes will be posted on our website with a revised effective date. Continued use of our website or services after such changes constitutes acceptance of the updated terms.

14. Severability

If any provision of these Terms & Conditions is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

15. Entire Agreement

These Terms & Conditions, together with any project proposal or service agreement signed by both parties, constitute the entire agreement between FriFilms Canada and the Client with respect to the subject matter herein, and supersede all prior discussions, representations, or agreements.

16. Contact

For any questions regarding these Terms & Conditions, please contact:

FriFilms Canada — Libin Mathew, Founder & Chief Creative

Email: info@frifilms.ca | Phone: +1 204-384-1740

Address: Morden, Manitoba, Canada

Website: frifilms.ca